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Terms of Use

Governing your access and use of our website and services

Terms & Conditions

This website ("Website") is offered to you by Alemanni Private Limited ("APL").

The following Terms of Use govern the access and use of this Website by you ("the User").

Acceptance of Terms of Use

By accessing or using this Website you agree to be legally bound by the Terms of Use and all terms and conditions contained or referenced herein. If you do NOT agree to all of these terms, you should NOT access or use this Website.

Modification of Terms

These Terms of Use may be amended by APL at any time and such amended Terms of Use shall be effective upon posting. By continuing to access or use this Website after such posting, you will be deemed to have accepted the amendments. APL reserves the right to discontinue or make changes and updates to this Website and its content at any time without notice.

Privacy Policy

Your privacy is of utmost importance to us. APL will not disclose any user's personal information collected through or in connection with this Website to any third party for commercial or any other purposes, and we shall take adequate measures consistent with the applicable law to ensure the security of your personal information. Read the full content of the privacy policy here.

Disclaimer

APL and its affiliates, Directors, employees, agents, suppliers and any third-party information provider linked to this Website expressly disclaim any responsibility, representation or warranty:

  1. in relation to the quality, operation, use, accuracy, or timeliness of, or fitness of this Website;
  2. that the access to this Website will be uninterrupted, error-free or that this Website does not contain any viruses, or contaminating or destructive elements;
  3. that this Website content will not be objectionable or offensive to the User or any other person;
  4. for any error, omission or misstatement in or arising from the access and use of this Website.

Limitation of Liability

APL and its affiliates, Directors, employees, agents, and suppliers shall not be liable to the User whether in tort, contract, or statute (including for negligence, breach of contract, defamation, or intellectual property right infringement) for:

  1. any direct loss;
  2. any consequential or indirect loss (including without limitation loss of revenue or profits); or
  3. the User's liability to any other person which is incurred by the User when accessing or using this Website or from any products and/or services offered on this website and/or purchased from this website.

User's Obligations

In consideration of APL allowing the User access to this Website, the User agrees:

  1. not to carry out or allow any Copyright infringement;
  2. not to access this Website or use its content for any illegal, improper, obscene or defamatory purpose;
  3. to take all steps to ensure this Website content does not damage the User's systems;
  4. to APL conducting research on access to this Website;
  5. to all APL disclaimers and limitation of liability set out in these Terms of Use.

Third-Party Websites

APL is not responsible or liable for any content of any site owned by third parties whether or not linked to this Website, and which are not under APL's direct control. Any link on this Website to another site is not an endorsement of such other site and APL shall make no judgment or warranty in respect to the accuracy, timeliness, or suitability of the content of any other sites. Any content downloaded or otherwise obtained through the use of this Website is done at your own discretion and risk. You will be solely responsible for any damage to your computer system or loss of data that results from any such download.

Copyright

The content on this Website is the copyright of APL . Unauthorised copying or other reproduction of such content for public or commercial purposes is prohibited without prior written consent from APL. The products, technology or processes described on this Website may be the subject of other Copyrights owned by APL or by other third parties. No license is granted to you in respect of those Copyrights.

Indemnity

The User agrees to hold APL harmless and indemnify APL against all losses, damages, claims, demands, liabilities, costs (including legal costs), and expenses in connection with the use of this Website or any breach of the terms and conditions herein or negligence.

Minors

If you are under the age of eighteen, a minor or not capable of assuming legal responsibility, you should seek advice from your parents or guardians as to the meaning and consequences of these Terms of Use before accessing this Website. You must not provide APL with your personally identifiable information unless you have received the consent from your parents or guardians. APL presumes that every User of this Website has the requisite capacity required for access to this Website and, by accessing this Website, you undertake and warrant to us that you have the requisite capacity.

Law and Severability

Hong Kong law governs these Terms of Use. If any provision herein is held to be invalid or unenforceable, then the invalid or unenforceable provision will be replaced by a valid, enforceable provision that most closely matches the intent of the original provision and the remaining provisions shall be enforced.

Where these Terms of Use is available in Chinese, the English version is the governing version and shall prevail whenever there is a discrepancy between the two versions.

Legal Notice for Map Layer Usage in TRAKSIFY

By using the map layers provided within the TRAKSIFY App and the TRAKSIFY Tracking Platform, you agree to comply with the respective terms of the following map providers:

  • OpenStreetMap (OSM) - Terms of Use
  • Google Maps - Google Maps/Google Earth Additional Terms of Service
  • CARTO Basemap - CARTO Terms of Service
  • Mapbox - Mapbox Legal Portal

TRAKSIFY and its parent company, ALEMANNI Private Limited, do not endorse, control, or assume responsibility for the accuracy, content, or reliability of the map data, device positioning, or any other information provided by these third-party map services. Users acknowledge that TRAKSIFY and ALEMANNI Private Limited shall not be held liable for any inaccuracies, errors, or omissions in the map layers or related functionalities.

Note: By accessing and using the TRAKSIFY Tracking Platform and/or the TRAKSIFY Mobile App, you expressly accept the terms of the respective map providers listed in the Terms and Conditions.

Guidelines for Responsible Use of GPS Tracking Devices

GPS tracking devices for pets, personal use, and assets provide security and peace of mind, but they must be used ethically and legally. Follow these guidelines to ensure responsible usage:

Consent & Privacy

  • For People: Always obtain explicit consent before tracking an individual (e.g., family members, employees). Unauthorized tracking may violate privacy laws.
  • For Pets: Use trackers solely for the safety and well-being of your pet, not to monitor others' animals without permission.

Legal Compliance

  • Research and comply with local, state, and national laws regarding GPS tracking.
  • Avoid using trackers for stalking, harassment, or any unlawful surveillance.

Data Security

  • Ensure the device and associated app use strong encryption to protect location data.
  • Regularly update firmware to prevent security vulnerabilities.

Transparency

  • Inform household members or caregivers if a pet or asset is being tracked.
  • Disclose tracking to individuals being monitored (where legally required).

Appropriate Use Cases

  • Pets: Prevent loss or theft; not for invasive monitoring.
  • Assets: Track valuables like cars, bikes, or luggage but not others' property without permission.
  • Children/Elderly: Use only for safety with clear consent from guardians (if applicable).

Battery & Maintenance

  • Regularly check battery life to ensure continuous tracking when needed.
  • Securely attach the device to prevent damage or loss.

Respect Boundaries

  • Do not misuse tracking data to control, intimidate, or invade privacy.
  • Discontinue use if the tracked individual withdraws consent.

By following these guidelines, you ensure that GPS tracking is used responsibly, ethically, and legally enhancing safety without compromising trust or privacy.

Note: By accessing and using the TRAKSIFY Tracking Platform and/or the TRAKSIFY Mobile App, you expressly accept the Guidelines for Responsible Use of GPS Tracking Devices as outlined in the Terms and Conditions.

Contact Information

Should you have any inquiries about the content of this Website, or notice errors or omissions, please feel free to contact our Customer Services Manager:

Alemanni Private Limited
Unit A-E, 23/F, Billion Plaza II,
10 Cheung Yue Street,
Cheung Sha Wan, Kowloon,
Hong Kong (SAR)
Phone:
(+852) 3001 3112
(+852) 5500 3499
Email:
meet@alemannihk.com

Last update: 5th June 2025

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